WhappCartGet WhappCart

Frequently asked questions

Does WhappCart send WhatsApp messages itself?

Pro does, through the official WhatsApp Business Platform with your own number. You can also send carts to a webhook and let Make, Zapier or n8n do the sending. The free version has a one-click button that opens WhatsApp so you can send by hand.

Do I need a special WhatsApp account?

Yes. You need a WhatsApp Business Account in your own Meta business portfolio, with a phone number that is not used in the normal WhatsApp app. See the setup guide.

What does Meta charge?

Meta charges you per template message. The price depends on the country and on whether the message is marketing or utility. Check Meta's current price list. WhappCart does not add a fee.

Does it work with the block-based checkout?

WhappCart is built for the classic WooCommerce checkout. Support for the block checkout depends on your theme and setup, so test it on a staging site first.

Is it legal to message customers?

You need their permission. Use the consent checkbox, mention the messages in your privacy policy and respect opt-outs. This is general information, not legal advice.

Will it slow down my shop?

WhappCart saves a cart when a customer types their details and runs its checks in the background every few minutes. It does not load anything extra on pages that are not part of the cart or checkout.

Can I try Pro before paying?

Yes. Pro has a 7-day free trial (a card is required) and a 30-day money-back guarantee.

What happens to my data if I uninstall it?

Your carts and settings stay in your database until you delete them. You can delete carts from the plugin first.

Is it affiliated with Meta, WhatsApp or WooCommerce?

No. WhappCart is an independent plugin.