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Connect your WhatsApp number

Automatic WhatsApp messages go through the official WhatsApp Business Platform, using your own number and your own Meta account. Meta charges you directly for each template message. WhappCart does not add to that cost.

Meta changes its screens from time to time. The names below may look a little different when you set this up.

What you need

  1. A Meta business portfolio (Business Manager) for your shop, with admin access to your Facebook Page.
  2. A WhatsApp Business Account inside it.
  3. A phone number that is not already used in the normal WhatsApp or WhatsApp Business app. A number can only be used in one place at a time.
  4. A payment method added to your Meta account, so Meta can bill you for messages.
  5. Business verification, if Meta asks for it. This raises your sending limits.

What WhappCart asks for

In WhappCart → Settings you enter three values from Meta: the access token (create a system user token so it does not expire), your WhatsApp Business Account ID, and the phone number ID. Do not share these with anyone you do not trust, and never paste them into a public place.

Then

Create and submit your message templates (see Message templates), then send a test to your own phone.

Still stuck? Contact support.