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Docs / Automation

Send carts to Make, Zapier or n8n

Instead of (or as well as) built-in sending, WhappCart can post every abandoned cart to a webhook URL. This is a Pro feature.

  1. In your automation tool (Make, Zapier, n8n and so on), create a scenario that starts with a webhook and copy its URL.
  2. In WhappCart → Settings → Webhook, paste the URL and save.
  3. Click Send test webhook so your tool can learn the data fields.
  4. Build the next step in your tool: for example, send a WhatsApp template to the cart's phone number.

Message status

Your tool can report back to WhappCart whether a message was sent, delivered, read or failed. The result then shows next to each cart in the Carts list, so you can see what happened without opening your automation tool.

Use either built-in sending or an outside tool for the same event, not both. Otherwise the customer gets the message twice.

Still stuck? Contact support.